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How to hire a virtual assistant with 22 proven tips for busy founders

Hiring a virtual assistant can save you dozens of hours a week...but only if you do it right. This guide breaks down the 22 most important tips for hiring a VA who actually delivers value.
Published on:
May 4, 2025
Updated on:
May 16, 2025

Executive summary

  • Clearly define and document the specific tasks and outcomes you want to delegate before starting the hiring process to ensure alignment and measurable results.
  • Prioritize delegation of tasks that distract from revenue-generating activities, using time-tracking tools to identify and target high-impact areas.
  • Develop a structured hiring process that includes a detailed job post, paid test projects, and personality or logic assessments to evaluate both skills and cultural fit.
  • Implement robust onboarding with documented standard operating procedures, clear communication protocols, and access to necessary tools from day one.
  • Utilize project management and time-tracking software to assign tasks, monitor progress, and set performance indicators, ensuring accountability and transparency.
  • Maintain regular check-ins and feedback loops to foster engagement, address issues proactively, and build a reliable, long-term working relationship.

Hiring a virtual assistant can change everything. It frees up your time, lets you focus on income-producing work, and builds operational leverage into your business. But most people don’t know how to hire a VA the right way. They treat it like a quick fix, then get frustrated when it doesn’t work out.

If you want someone who actually adds value and not someone you spend your days managing, this guide is for you.

1. List every task you want off your plate

Start with a brain dump. Everything you do that feels repetitive, admin-heavy, or energy-draining goes on the list. Email sorting, calendar coordination, research, video editing, customer support, social posts, and blog repurposing. if it's systemizable, it’s delegatable.

2. Prioritize what moves the needle

Next, circle what takes you away from revenue-generating work. If writing blog posts is your growth engine, but you’re stuck in support tickets, you’re losing leverage. These are your first delegation targets.

3. Create weekly and evergreen task checklists

Don’t just wait for a VA to ask what to do. Document your week. For example:

  • Mondays: Inbox cleanup, schedule social posts
  • Wednesdays: Research new leads
  • Fridays: Draft newsletter

Also have evergreen tasks for slow weeks (e.g., build lists, optimize blog posts).

4. Track your own time first

Use a tool like Clockify to track how you spend your time. It’ll give you visibility into tasks that can be automated or delegated.

5. Define the outcome before you hire

"I need help with social media" is too vague. Be specific. You want someone to schedule three posts per week, edit reels, and write captions based on your brand voice? Great. Write that down.

6. Don’t wait until you’re overwhelmed

Hiring takes time. Don’t wait until you’re underwater. Start the process when you’re at 75% capacity, not 110%.

7. Write a clear job post

Spell out:

  • Role scope
  • Hours per week
  • Tools required
  • Expected outcomes
  • Preferred time zones

Be upfront about the trial process and ask a question to filter copy-paste applicants (e.g., “Start your application with the word pineapple.”)

8. Hire for work ethic, not just skills

Skills can be taught. Integrity, communication, and follow-through? Not so much. Give bonus points to applicants who show initiative and self-awareness.

9. Use a test project to evaluate

Before committing, assign a paid test project that mirrors real work. You'll instantly spot the difference between someone who says they’re detail-oriented and someone who actually is.

10. Include personality and IQ tests

Use tests like the Big 5, Enneagram, or even a basic logic quiz. You’re not judging anyone’s worth, but understanding how they think and whether your working styles match.

11. Add one-way interviews to screen for fit

With an asynchronous interviews, you can quickly screen for tone, communication style, and interest all before scheduling a call. Tools like Truffle automate this part.

12. Don’t outsource strategy too early

Your VA isn't your COO. Own the vision. Delegate execution. If you're not clear on what needs to get done, your VA can't magically figure it out.

13. Set up a proper onboarding process

On day one, give them:

  • A checklist of tools to install (Slack, Dropbox, Hubstaff)
  • Access credentials
  • A clear strike system or rules of engagement

14. Record your screen and document SOPs

Use Loom or OBS to record yourself doing tasks. Then have your VA write step-by-step SOPs in Google Docs. This builds a living training library.

15. Use a task manager from day one

Slack isn’t a project manager. Use Asana, Trello, or ClickUp to assign tasks, set deadlines, and track progress.

16. Communicate expectations clearly

Ask your VA to acknowledge every task. Make it standard practice: "I saw this" when a task is assigned and "Done" when it’s complete.

17. Set and track KPIs

Don’t just assign work. Set performance indicators. Examples:

  • 3 Instagram posts/week
  • Inbox zero daily
  • 20 new leads added per day

18. Use time-tracking software

Tools like Hubstaff take random screenshots, show activity levels, and keep everyone accountable without micromanaging.

19. Pay fairly, but in line with task type

General admin tasks shouldn’t cost $100/hr. But don’t underpay either. For example, experienced VAs in the Philippines might charge $3–5/hr for admin work, and $6–9/hr for more specialized skills.

20. Avoid red flags

Watch out for:

  • Applicants who skip instructions
  • Agencies pretending to be individuals
  • Down payment requests before work begins
  • VAs who overpromise and underdeliver

21. Build a bench

Don’t rely on a single person for everything. As you scale, layer in specialists (e.g., a VA for admin, another for video, a third for email).

22. Keep the relationship human

A weekly check-in goes a long way. Ask how things are going. Give feedback. Share wins. It creates loyalty and improves work quality.

How to hire a virtual assistant that fits your business

The best virtual assistants aren’t just task doers. They become operational extensions of your business. That only happens when you treat hiring as an investment, not a chore. Get clear on what you need, interview carefully, communicate often, and use systems to make success repeatable.

And if you want help screening, evaluating, and interviewing with no scheduling required, Truffle can do it for you.

Recruiter
Rachel Hubbard
Author

Rachel is a senior people and operations leader who drives change through strategic HR, inclusive hiring, and conflict resolution.

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