Retail asynchronous interviews

Screen 100 retail candidates in the time it takes to phone screen 1

Stop scheduling phone screens with cashiers and sales associates. Truffle handles first-round retail interviews with async video, AI summaries, and match scores to help you prioritize—so you can review faster and fill floor positions quickly.
Screen high-volume applicants instantly
Retail turnover means constant hiring. Truffle helps you review the flood of applicants faster so you can focus on the candidates most aligned with what you're looking for—not scheduling phone screens.
Built for how retail candidates apply
Most retail applicants complete interviews on mobile. Truffle's mobile-optimized experience meets candidates where they are—usually on their phone between shifts.
Pre-qualify availability before you watch
Filter candidates by shift availability, start date, and transportation before reviewing videos. Stop wasting time on candidates who can't work your hours.

Instant candidate insights

From job post to shortlist in hours, not days

Post your retail role, let candidates interview on their own time, and review AI-generated highlights instead of sitting through hours of video. Truffle handles the screening logistics so you can focus on the candidates who meet your criteria, not the 80% who don't.
Post the job, set the questions, start receiving interviews
Create a retail interview in 5 minutes. Paste your job description, add screening questions about availability and experience, and Truffle generates a customized interview link. Share it on Indeed, your careers page, or text it directly to applicants.
Candidates record on their schedule (you can nudge them)
Retail applicants are busy working other jobs, juggling school, or managing family obligations. Async interviews let them apply when they have 10 minutes—not when you have a conference room open. Truffle sends automatic reminders and tracks completion in real-time.
Retail candidates complete interviews at 85%+ rates
One-way interviews remove scheduling friction. Candidates complete on their own time—usually within 24 hours—and you review responses when it's convenient. No more phone tag with candidates working closing shifts.
Candidate experience
Async interviews candidates actually complete
Retail candidates ghost phone screens—but they finish Truffle interviews. 85% completion rates because we built for how hourly workers actually apply: on mobile, between shifts, without scheduling hassle. No app downloads, no account creation, no friction.
85% completion by candidates when invited to complete a one way interview.
Any device. Anywhere. Work on all major browsers and devices, no long required.
Under 10 minutes short enough to complete on a lunch break or between shifts.
24-hour turnaround. Most retail candidates complete within a day of receiving the invite.
Ohla US Case Study
Ohla US hired 7x faster with Truffle's async interviews
"We were spending 15 hours a week on phone screens for a single role. Now Truffle's AI video interviews handle first-round screening while we focus on sourcing and closing. We went from 10 days to hire down to 4."
80%

Less screening time
7X

faster hiring
10 minutes

Setup time per role
85%  

completion rates
Common questions about Truffle's retail recruiting software
Will retail candidates actually complete a video interview?
Yes—85% of candidates complete Truffle interviews, which is higher than phone screen show rates for most retail roles. The key is removing friction: no app download, no account creation, mobile-optimized, and candidates complete on their own schedule. Gen Z candidates especially prefer this over scheduling a phone call with a stranger.
How do I assess customer service skills through video?
Better than you can on a phone screen, honestly. You see how candidates present themselves, their energy level, communication style, and how they think through customer scenarios. Truffle's AI helps you review responses for customer orientation, problem-solving, and communication skills—surfacing candidates based on these qualities, not just polish.
How fast can I actually fill a position with this?
Most retail teams cut their time-to-hire significantly. Here's why: candidates complete interviews within 24 hours of receiving the link, you review 30-second Candidate Shorts instead of 15-minute phone screens, and AI analysis helps you prioritize which candidates to talk to first. We've had customers go from job post to offer in under a week.
Can I screen for availability before watching videos?
Absolutely. You can add qualification questions at the start of the interview—shift availability, transportation, start date, certifications. Candidates answer these before recording video responses, and you can filter results to only review candidates who meet your scheduling requirements. No more watching a great interview only to find out they can't work weekends.
What if candidates aren't comfortable on camera?
Two things: First, you can offer audio-only interviews if video feels like a barrier for your candidate pool. Second, we give candidates thinking time before each question and allow retakes, so they're not caught off guard. That said, if a role requires customer interaction, some comfort with communication is part of the job—and you'll see that clearly in responses.
Can store managers use this without HR support?
Store managers can create an interview in 5 minutes, share a link with applicants, and review candidates from their phone between other responsibilities. No training required, no complex setup. If you can post on Indeed, you can use Truffle.