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Candidate screening & interviews

How to find candidates who can make tough decisions

The goal is to find someone who doesn’t just make decisions but makes smart decisions. Someone who’s thoughtful, deliberate, and confident when it comes to making the calls that matter.
Published on:
April 22, 2025
Updated on:
May 16, 2025

Executive summary

  • Incorporate targeted interview questions that assess candidates’ ability to make thoughtful, high-stakes decisions under pressure.
  • Evaluate candidates for rational thinking, confidence, accountability, and adaptability during the decision-making process, not just the outcomes.
  • Use follow-up questions and real-world scenarios to probe for specific examples and deeper reasoning behind candidates’ choices.
  • Prioritize candidates who demonstrate the ability to prioritize tasks, remain calm under pressure, and stand by their decisions even when unpopular.
  • Recognize that strong decision-makers drive team productivity, minimize costly mistakes, and provide effective leadership in dynamic environments.

Making decisions isn’t always easy—especially when there’s a lot on the line. Whether it’s deciding how to allocate resources, choosing between two key projects, or figuring out how to resolve an issue with a client, you need people on your team who can make smart, well-thought-out choices. That’s where decision-making interview questions come in.

These questions help you figure out how a candidate approaches decisions, weighs the options, and handles the pressure when the stakes are high. If you’re trying to hire someone who won’t freeze up when it’s time to make the tough calls, here’s what to ask.

Why decision-making skills are essential

Everyone makes decisions, but not everyone makes good decisions. A candidate’s ability to think through the options, assess risks, and pick the best course of action is what sets apart the good decision-makers from the ones who are just guessing. Strong decision-making skills can make or break a project, a team, or even an entire business strategy.

Here’s why it matters:

  • Avoiding costly mistakes: Bad decisions can cost time, money, and opportunities. You need someone who knows how to minimize risks and avoid unnecessary blunders.
  • Handling pressure: The right decision-maker won’t crumble when things get tense. They’ll stay cool and think clearly, even when there’s pressure to act fast.
  • Efficiency: A strong decision-maker can evaluate situations quickly and choose the best path forward without getting bogged down in indecision.
  • Leadership: Good decision-making is key to strong leadership. Whether they’re leading a project or a team, they need to make choices that benefit the whole group.

Top decision-making interview questions

Here are some decision-making interview questions you can ask to see how candidates handle the process of making decisions under pressure:

1. Tell me about a time when you had to make a decision with limited information.

Not every decision comes with all the facts laid out nicely. This question helps you see how they handle uncertainty. Do they freeze up, or do they trust their judgment and move forward?

2. What was the toughest decision you’ve had to make at work? How did you arrive at that decision?

This question shows you what the candidate considers a “tough” decision and how they deal with pressure. You want to hear about their thought process, how they weighed the options, and why they chose the path they did.

3. Can you give an example of a time when you had to choose between two equally good options?

Sometimes, it’s not about choosing between right and wrong—it’s about choosing between two great options. You want to see how they weigh the pros and cons and decide which choice is best for the team or project.

4. How do you prioritize decisions when everything seems urgent?

In fast-paced environments, everything feels like a priority. This question helps you understand how the candidate manages their time and prioritizes decisions when they’ve got a lot on their plate.

5. Tell me about a time you made a decision that wasn’t popular. How did you handle the fallout?

Sometimes, the right decision isn’t the most popular one. You want someone who can stand by their choices, even when they face pushback. Look for answers that show they handled the situation professionally and worked to get the team on board.

What to look for in candidate answers

When you’re listening to their answers, focus on how they approach the decision-making process—not just the outcome. Here’s what you should be paying attention to:

  • Rational thinking: Are they walking you through a clear, logical thought process? A good decision-maker doesn’t just go with their gut—they back up their choices with facts and reason.
  • Confidence: Do they seem confident in their ability to make tough calls, or do they hesitate and second-guess themselves? You want someone who can make decisions and stand by them.
  • Accountability: When discussing past decisions, do they own the outcome, whether it was good or bad? A strong candidate will take responsibility for their decisions and learn from any mistakes.
  • Adaptability: Are they flexible enough to adjust when new information comes in? You want someone who can pivot if necessary, without being stubborn about their original decision.

How to dig deeper

If their answers are a little vague or generic, here’s how to dig deeper to get a clearer sense of their decision-making skills:

1. Ask for specific examples

If they give you a general answer like, “I always weigh the pros and cons,” follow up with, “Can you walk me through a specific situation where you had to do that?” This will force them to get into the details.

2. Push for their reasoning

If they talk about a past decision, ask, “What alternatives did you consider, and why did you choose the option you did?” This will help you understand how thoroughly they evaluate different options before making a choice.

3. Use a hypothetical scenario

Give them a real-world problem they might face in the role and ask how they’d approach the decision-making process. This will show you how they handle pressure in the moment and whether they can think on their feet.

Why decision-making is critical for your team

Hiring someone who’s good at decision-making isn’t just about avoiding mistakes. It’s about finding someone who can keep things moving forward, make smart choices under pressure, and lead with confidence. Whether they’re deciding on a small project or making a big strategic call, strong decision-makers are the ones who keep your team productive and on track.

By asking the right decision-making interview questions, you’ll get a better sense of how a candidate handles tough choices, whether they can stay calm under pressure, and if they’re the kind of person who can guide your team toward success.

Final thoughts

Hiring someone with solid decision-making skills can be a game-changer for your team. You want people who can think critically, act decisively, and stand by their choices—even when things get tough. These decision-making interview questions will help you figure out which candidates have the confidence, logic, and accountability to make smart decisions and keep your team moving forward.

The goal is to find someone who doesn’t just make decisions but makes smart decisions—someone who’s thoughtful, deliberate, and confident when it comes to making the calls that matter.

CEO & Co-Founder
Sean Griffith
Author

Sean began his career in leadership at Best Buy Canada before scaling SimpleTexting from $1MM to $40MM ARR. As COO at Sinch, he led 750+ people and $300MM ARR. A marathoner and sun-chaser, he thrives on big challenges.

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