Hiring software for hospitality and hotels
Hiring software built for independent hotels hiring without a recruiter
Truffle is candidate screening software that combines resume screening, one-way video interviews, and talent assessments in one workflow, built for the GM or ops manager hiring front-desk, housekeeping, or F&B staff without a recruiter. AI scores every candidate against the criteria you set with the reasoning attached. You still make every call.
7 days · 30 credits · no card required
You post a front-desk role and it never really stops
Your property runs on a small, always-on team. There's no recruiter to hand the pile to, and a resume can't tell you who can handle an upset guest at midnight or a fully-booked Saturday.
You post a role and the applications flood in overnight
Easy-apply pulls dozens of people to an hourly front-desk or housekeeping posting, many without the weekend and holiday availability your property actually runs on. You're the one sorting through it between check-ins and after the night audit.
A resume can't show you how someone handles a guest at midnight
Anyone can list 'guest service' or 'hospitality experience' on a resume. You won't know how someone actually talks to an upset guest at the front desk or moves through a fully-booked weekend until they're already on the floor.
You're running the property, not a hiring department
On a team of 15 to 80, hospitality turnover means you're close to always hiring something, front desk, housekeeping, F&B. There's no recruiter or HR department to hand this to, and it repeats every few weeks, all season.
Three screening methods. One workflow. You design the process.
Screen for the availability and experience a role needs, see how a candidate actually shows up with a guest, and add an assessment when you want more to go on. You choose what applies per role.
Cut the mismatches before you open an application
Upload applications from Indeed or your careers page, one at a time or in bulk. Qualification Questions flag weekend and holiday availability upfront, and Truffle ranks the rest against your requirements for the role.
Tell us about a time you turned an unhappy customer around.
REC 0:42 See how a candidate handles a guest before you ever meet them
Ask how they'd handle a fully-booked Saturday or an upset guest at the front desk, and candidates record their answer from any device, no app, no scheduling. You review a shortlist in the time one phone screen used to take.
Add evidence a resume and interview can't give you
Personality, Situational Judgment, and Environment Fit surface how a candidate handles pressure and repetitive shift work. No universal right answer, alignment is measured against your criteria, and gaps become questions for the interview.
Loop in your front-office or housekeeping supervisor without paying per seat
Bring in whoever helps you decide, a front-office manager, an executive housekeeper, a shift lead. Structured scorecards and notes come standard, and unlimited team members are included on every plan.
What no job board or spreadsheet does for you
Most independent properties are stuck between reading every application themselves and an agency fee that doesn't make sense for hourly roles. Here's what changes with a screening layer built for this.
Reading every application yourself, after the night audit
Truffle reads and ranks every application against the availability, experience, and requirements you set for the role. You open a shortlist, not a stack of unsorted applications.
An agency fee that doesn't make sense for an hourly role
A staffing agency fee can run a fifth of the role's salary, and most agencies don't want a single housekeeping or front-desk req. Truffle is self-serve from $49/month, no contract, no sales call.
A job board or ATS that stores applications but doesn't screen them
A job board collects applications. An ATS files them. Neither tells you who's worth a call. Truffle scores every candidate against your criteria, with the reasoning behind every score.
One interview tells you less than you think about a guest-facing hire
A resume and a single interview are easy to get wrong on a small team. Stack a one-way interview and an assessment on top of the resume read, and the evidence compounds before you ever schedule a trial shift.
Everything included for screening hotel and hospitality hires
One flat price, every feature, every screening method. No per-seat fees, no quote process, nothing sized for a resort chain.
Screen for what the role needs
- Qualification Questions flag weekend, holiday, and overnight availability upfront
- Resume review reads work history and claimed experience against your role
- Candidate Profiles put resume, qualifications, and video in one view
- Candidate Filtering by match score, status, or date applied
See how they show up with a guest
- One-way video interviews with AI-suggested, role-specific questions
- Response Configuration controls thinking time, retakes, and length
- Candidate Shorts: 30-second highlights so you're not watching full recordings
- Position Link works on job boards, your careers page, or a direct email
Go beyond the resume
- Talent Assessments: Personality, Situational Judgment, Environment Fit
- Match Percentage Scoring against the criteria you define, with reasoning shown
- AI Summaries orient you before you open a candidate's profile
- Question-Level Evaluation shows what each response revealed
Built for a small, always-hiring team
- Unlimited positions and team members on every plan
- Magic Review: keyboard shortcuts to move through your pile in one sitting
- Candidate Sharing: read-only links for an owner or supervisor, no account needed
- Plans from $49/month, credit-based, credits roll over
Hiring software for hospitality and hotels, answered
What is hiring software for hospitality and hotels?
It's software that reads and ranks your candidates for you, so you're not the one doing it between check-ins. Truffle combines resume screening, one-way video interviews, and talent assessments in one workflow, built for a GM or ops manager hiring without a recruiter or an HR department.
How does Truffle help me hire for the property without a recruiter?
You set the criteria once for a role, front desk, housekeeping, F&B, and Truffle scores every applicant against it. You get a ranked shortlist with the reasoning attached instead of a stack of applications to sort through after your shift ends.
Can I screen for weekend and holiday availability before I ever call someone?
Yes. Qualification Questions ask upfront about availability, shift flexibility, and anything else your role needs. Nothing is auto-rejected, so a candidate who's close but not perfect still shows up for you to review.
Will front-desk and housekeeping candidates actually complete a one-way video interview?
Most do when the interview is short. A well-configured Truffle interview runs about five to ten minutes on a phone, and Candidate Reminders at 24 and 72 hours lift completion. For a role where applicants are thin, you can screen on resumes and an assessment instead and skip video.
How does AI score candidates for a hotel role?
You define what matters for the role at intake: availability, guest-service experience, physical demands, whatever you'd tell a recruiter to look for. AI analyzes each resume and response against that and produces a match score with the reasoning shown. AI surfaces the evidence. You decide who moves forward.
What roles can I screen with Truffle at my property?
Front-desk and guest-services agents, housekeeping supervisors and room attendants, and food and beverage staff. Any role you post more than once a season is a good fit, since that's where a ranked, repeatable process saves the most time over a year.
Can this handle constant, high-turnover hiring without becoming a full-time job itself?
That's what it's built for. You set up a role once and reuse it every time the position reopens, so you're not rebuilding a posting and a screen from scratch every few weeks during a busy season.
Does Truffle replace an in-person interview or a working shift?
No. Most properties still want to meet a candidate or watch a trial shift before an offer, and that's a good instinct on a small team. Truffle gets you to the few candidates worth that trial shift faster, with a resume read, a recorded response, and an assessment already in hand.
How is this different from just posting on Indeed and reading applications myself?
Indeed collects applications. It doesn't screen them. Truffle reads every resume and response against your role, flags who meets your must-haves like weekend availability, and ranks the pool, so you open a shortlist instead of sixty unsorted applications the morning after a posting goes up.
Do I need a full ATS to use Truffle at an independent property?
No. Most independent hotels and small hospitality groups don't have one and don't need one for this. Share your Position Link on job boards or your careers page, and Truffle handles the screening layer on its own. If you add an ATS later, Truffle connects through Zapier or the API.
How fast can I get a role live?
Usually under 15 minutes from a job description. Paste it in, accept or edit the AI-suggested questions, add your property's branding, and share the link before your next shift starts.
Can I use resume screening on its own, without video interviews or assessments?
Yes. Each method stands alone and you choose what applies per role. Many properties start with resume screening plus availability questions for high-volume roles like housekeeping, and add a one-way interview for guest-facing roles like front desk.
What does Truffle cost for an independent hotel or small hospitality group?
Plans start at $49/month (Starter), credit-based: a resume screened is 1 credit, an assessed candidate is 2, a completed one-way interview is 5, all from one shared monthly pool. Every feature is on every plan and credits roll over. See <a href="/pricing">pricing</a> for exact plans and roughly how many roles each covers. 7-day free trial, 30 credits, no card.
Screen your next front-desk or housekeeping hire without reading every application yourself
Resume screening, one-way video interviews, and talent assessments on one platform. Use any one on its own. Stack all three when a guest-facing role warrants it.
Start free trial7 days · 30 credits · no card required