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Franchise hiring software

One hiring process for every location you run

Truffle is candidate screening software that combines resume screening, one-way interviews, and talent assessments in one workflow, built for a franchise owner running 1-3 locations who hires front-desk, coordinator, admin, and sales roles on repeat, with no corporate recruiter to lean on. AI scores every candidate against the criteria you set with the reasoning attached. You still make the call for every unit.

7 days · 30 credits · no card required

Magic Review team scorecard aggregating consensus across reviewers, built for coordinating candidate decisions across locations
5/5rating on G2
20+ hrssaved per role
Candidate screening software trusted by franchise owners and teams like these
Randstad logoCatch Co logoChick-fil-A logoMathnasium logoThe Salvation Army logoMove-Tastic logo
The franchise hiring problem

Every location needs staff, and you're the one reading every resume

You spend on your own P&L, not a corporate budget, and there's no recruiter at the unit level to hand the pile to. Meanwhile each location screens differently because there's no shared process.

The treadmill

You refill the same roles, location after location

Front-desk, coordinator, sales, shift-lead. The role gets filled and a few months later it opens again, at this unit or the next one. There's always another posting to screen.

No recruiter at the unit

The brand is big. Your hiring team is you

Corporate sets the standards. Corporate doesn't screen your applicants. You're spending your own money on a hire, with no recruiter or HR department at your location to hand the resumes to.

No shared process

Every location manager screens their own way

Without a shared process, one manager reads every resume closely and another skims the first ten. Candidates hit a different bar depending on which location happens to be hiring.

How it works

Three screening methods. One workflow. Applied the same way at every location.

Screen for the experience and availability a role needs, hear how a candidate actually talks to customers, and add an assessment when the role warrants it. You design the process once and every unit runs it the same way.

Resume match 7 candidates
1 YP
Yolanda Pierce Applied today
High
2 RA
Ravi Anand Applied today
High
The read
Career-changer from recruiting — closing at ~110% of a qualified-meetings quota.
Only 2 years in a direct BDR seat.
Awaiting your review
Advance A Hold H Reject R
Below your threshold — surfaced for review
3 JB
Jordan Blake Worth a look — strong in 2 of 3 areas
Mid
4 KM
Kyle Morrison Not auto-rejected — still yours to decide
Low
01 · Resume screening

Cut the obvious mismatches at every location, the same way

Upload resumes from Indeed or your careers page, one at a time or in bulk, for any unit. Qualification Questions flag who has the experience or availability your role needs, and Truffle ranks the rest against your brand's standard, not a different bar per location.

One-way interview Retail associate
Question 2 of 5

Tell us about a time you turned an unhappy customer around.

REC 0:42
Mic Sounds clear
Thinking time 30s
02 · One-way interviews

Hear how a candidate talks to customers before you meet them

Ask how they'd handle a busy shift or a frustrated customer, and candidates record their answer from any device, no app, no scheduling. You review a shortlist in the time one phone screen used to take, for a coordinator or sales role.

Personality No gaps across 4 prioritized traits
High
Conscientiousness You wanted: Structured & thorough
Aligned
Emotional Stability You wanted: Calm & steady · Leans balanced
Close
Extraversion You wanted: Balanced
Aligned
Agreeableness You wanted: Warm & accommodating
Aligned
Direct & challenging Warm & accommodating
Candidate Your preference
Cooperative and patient. Tends to prioritize harmony and accommodate others’ needs.
03 · Talent assessments

Add evidence a resume and interview can't give you

Personality, Situational Judgment, and Environment Fit surface work style and judgment under pressure. No universal right answer, alignment is measured against what your location needs, and gaps become questions for the interview.

DM
Denise Marsh Store manager · applied today
For review 1 / 18
Overall match Strong
Resume High
Interview High · 84%
Assessment Aligned
The read
Ran a 12-person floor for six years, and the interview backed it up with a real de-escalation story.
No multi-site experience yet, worth asking about.
YPRB 2 of 2 reviewers advanced Advance A Hold H Reject R
04 · Team review

Loop in a location manager or regional partner without paying per seat

Bring in whoever helps you decide at a unit, a location manager, a co-owner, a regional partner. Candidate Sharing gives them a read-only link, no account needed, and unlimited team members are included on every plan.

Why franchisees switch to Truffle

What no job board or spreadsheet does across multiple locations

Most franchisees are stuck between reading every resume themselves at every unit and a tool sized for the franchisor's HQ. Here's what changes with a screening layer built for an owner-operator.

Reading every location's resumes yourself, after close

Truffle reads and ranks every resume against the experience, availability, and requirements you set for the role, applied the same way at every unit. You open a shortlist, not an inbox per location.

A tool sized for the franchisor's HQ, not your P&L

Enterprise hiring software is built for corporate, with corporate pricing. Truffle is self-serve from $49/month, no contract, no sales call, sized for an owner running 1-3 units.

A job board or ATS that stores applications but doesn't screen them

A job board collects resumes. An ATS files them. Neither tells you who's worth a callback at your location. Truffle scores every candidate against your criteria, with the reasoning behind every score.

Each location manager screening differently, with no shared bar

Without a shared process, candidates get a different bar depending on which manager is reading. Build the screening once and every location runs it the same way, so the standard is consistent across units.

Everything included

Everything included for screening across every location

One flat price, every feature, every screening method, usable at any unit you run. No per-seat fees, no quote process, nothing sized for the franchisor's HQ.

Screen for what the role needs

  • Qualification Questions flag experience and availability upfront
  • Resume review reads work history and claimed experience against your role
  • Candidate Profiles put resume, qualifications, and video in one view
  • Candidate Filtering by match score, status, or date applied

See how they show up

  • One-way video interviews with AI-suggested, role-specific questions
  • Response Configuration controls thinking time, retakes, and length
  • Candidate Shorts: 30-second highlights so you're not watching full recordings
  • Position Link works on job boards, your careers page, or a direct email

Go beyond the resume

  • Talent Assessments: Personality, Situational Judgment, Environment Fit
  • Match Percentage Scoring against the criteria you define, with reasoning shown
  • AI Summaries orient you before you open a candidate's profile
  • Question-Level Evaluation shows what each response revealed

Built for an owner-operator

  • Unlimited positions and team members on every plan, across every unit
  • Magic Review: keyboard shortcuts to move through your pile in one sitting
  • Candidate Sharing: read-only links for a location manager or regional partner, no account needed
  • Plans from $49/month, credit-based, credits roll over
FAQ

Candidate screening for franchise hiring, answered

What is franchise hiring software?

It's software that reads and ranks your applicants for you, across every location you run. Truffle combines resume screening, one-way video interviews, and talent assessments in one workflow, built for a franchise owner hiring without a corporate recruiter.

How does Truffle help a franchisee who doesn't have a corporate recruiter?

You set the criteria for each role once, experience, availability, whatever your brand standard requires, and Truffle scores every applicant against it. You get a ranked shortlist with the reasoning attached instead of a pile of resumes across every location's inbox.

Can I use the same screening process across all my locations?

Yes. Build the screening once per role and reuse it at every unit. Every location's manager screens the same way, against the same criteria, instead of each one winging it differently.

Will candidates for front-desk or coordinator roles actually complete a one-way interview?

Most do when the interview is short. A well-configured Truffle interview runs about 10 minutes, and Candidate Reminders at 24 and 72 hours lift completion. For a thin-pool crew role, you can skip video and screen on resumes and an assessment instead.

How does AI score candidates for a franchise location?

You define what matters for the role at intake: experience, availability, whatever you'd tell a recruiter to look for. AI analyzes each resume and response against that and produces a match score with the reasoning shown. AI surfaces the evidence. You decide who moves forward.

What roles work best for this?

Office and coordinator roles, front-desk, admin, and sales, are the strongest fit, since those postings pull a flood of loosely-qualified resumes that needs filtering. Pure frontline crew roles with a thin candidate pool are a weaker fit, so use just resume screening there and skip the rest of the stack.

Can I bring in a location manager on candidate review without paying for another seat?

Yes. Candidate Sharing generates a read-only link for a location manager or regional partner, no Truffle account needed. Unlimited team members are also included on every plan if they need full access.

Does this replace an in-person interview or trial shift?

No. Most franchisees still want a trial shift before an offer, and that's a good instinct on a small team. Truffle gets you to the few candidates worth a trial shift faster, with a resume read, a recorded response, and an assessment already in hand.

How is this different from just posting on Indeed at each location?

Indeed collects applications, location by location. It doesn't screen them, and it doesn't give you one process across units. Truffle reads every resume against your criteria, flags who meets your must-haves, and ranks the pool, so every location opens a shortlist instead of an unsorted inbox.

Do I need a full ATS, or does this work alongside a franchisor-mandated system?

You don't need a separate ATS to use Truffle. Share your Position Link on job boards or your careers page and Truffle handles the screening layer on its own. If your franchisor requires a specific system, Truffle connects through Zapier or the API.

How fast can I get a role live at a new location?

Usually under 15 minutes from a job description. Paste it in, accept or edit the AI-suggested questions, add your location's branding, and share the link.

Can I use resume screening on its own, without video interviews or assessments?

Yes. Each method stands alone and you choose what applies per role. Many franchisees start with resume screening for every role and add a one-way interview or assessment for coordinator and sales roles specifically.

What does this cost across multiple locations?

Plans start at $49/month (Starter), credit-based: a resume screened is 1 credit, an assessed candidate is 2, a completed one-way interview is 5, all from one shared monthly pool you use across every unit. Every feature is on every plan and credits roll over. See <a href="/pricing">pricing</a> for exact plans and roughly how many roles each covers. 7-day free trial, 30 credits, no card.

Screen your next hire without reading every resume yourself, at every location

Resume screening, one-way video interviews, and talent assessments on one platform. Use any one on its own. Stack all three when a role warrants it.

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7 days · 30 credits · no card required

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