Hiring software built for e-commerce teams hiring without a recruiter

It's software that reads and ranks your candidates for you, so you're not the one reading resumes between orders. <a href="/">Truffle</a> combines resume screening, one-way video interviews, and talent assessments in one workflow, built for a founder or ops lead hiring without a recruiter.

You set the criteria for the role once (Shopify or helpdesk experience, tone, availability across time zones) and Truffle scores every candidate against it. You get a ranked shortlist with the reasoning attached instead of a stack of resumes to read one by one.

Yes. Qualification Questions ask upfront whether a candidate has used Shopify, Gorgias, Zendesk, or whatever tool your store runs on, and Resume review reads work history and claimed experience against your role. Nothing is auto-rejected, so a close-fit candidate still shows up for you to review.

Most do when the interview is short. A well-configured Truffle interview runs about 10 minutes, and Candidate Reminders at 24 and 72 hours lift completion. For a role where speed matters more than presentation, like fulfillment, you can skip video and screen on resumes and an assessment instead.

Yes, that's where it fits best. Candidates record their answer from any device on their own time, no scheduling across time zones and no coordinating a call between an applicant three time zones away and your storefront. You get the same first look a phone screen gives you, without booking one.

You define what matters for the role at intake: software experience, tone, availability, whatever you'd ask a recruiter to look for. AI analyzes each resume and response against that and produces a match score with the reasoning shown. AI surfaces the evidence. You decide who moves forward.

Customer support and service reps, warehouse and fulfillment staff, and marketing or ops coordinators. Any role you hire for more than once is a good fit, since that's where a ranked, repeatable process saves the most time.

Not with certainty, and Truffle won't claim it does. A Situational Judgment assessment shows how a candidate says they'd handle a refund dispute or an angry order-issue message, which gives you something concrete to probe in the interview instead of guessing from a resume.

No. Most stores still want a live conversation before an offer, especially for a role that talks to customers directly. Truffle gets you to the few candidates worth that call faster, with a resume read, a recorded response, and an assessment already in hand.

Indeed and LinkedIn collect applications. They don't screen them. Truffle reads every resume against your role, flags who meets your must-haves, and ranks the pool, so you open a shortlist instead of a hundred unsorted resumes from a remote-friendly posting.

No. Most stores this size don't have one and don't need one for this. Share your Position Link on your job boards or careers page, and Truffle handles the screening layer on its own. If you add an ATS later, Truffle connects through Zapier or the API.

Usually under 15 minutes from a job description. Paste it in, accept or edit the AI-suggested questions, add your store's branding, and share the link.

Yes. Each method stands alone and you choose what applies per role. Many stores start with resume screening for warehouse and fulfillment roles and add a one-way interview or assessment for customer-facing support roles.

Plans start at $49/month (Starter), credit-based: a resume screened is 1 credit, an assessed candidate is 2, a completed one-way interview is 5, all from one shared monthly pool. Every feature is on every plan and credits roll over. See <a href="/pricing">pricing</a> for exact plans and roughly how many roles each covers. 7-day free trial, 30 credits, no card.