I am a recruiter who has seen a fair share of fads that have come and gone. The real recruiting OGs remember the hype around Facebook career pages and QR-code recruiting and virtual job fairs and "mobile recruiting" as a standalone magic category.
One category that has stood the test of time is video recruitment software and VidCruiter, founded in 2009 by Sean Fahey and Mike Wojcenovch, were one of the earliest players in the space.
Fast forward to 2026 and VidCruiter offers a comprehensive suite of recruitment, applicant tracking, and video interviewing software.
VidCruiter remains one of the bigger names in enterprise hiring software, and it was built for exactly that purpose. Because it was designed with large enterprises in mind, that shapes everything from how it's priced to how long it takes to implement.
So if you are willing to spend a minimum of $5,000 per year and have complex hiring needs then VidCruiter can be a good option for you.
This guide will explore VidCruiter, its features, pricing, and limitations.
What is VidCruiter?
VidCruiter is a cloud-based, comprehensive hiring platform that specializes in video interviewing, automated recruitment, and talent assessment tools.
The Canadian company focuses heavily on large organizations with complex needs. (Since their software is custom-made, they're able to tailor it to meet the needs of enterprises.)
Unlike Truffle, which makes candidate screening software accessible to a wider range of budgets and company sizes, VidCruiter is built around the assumption that your IT team will be the ones building and maintaining your recruiting software.
If you have the IT resources and need to connect proprietary systems or less common applications, this can be valuable. But if you value the ability to implement your tools without bringing in other teams (your IT team might already be stretched thin), you may want to explore other options.
What is VidCruiter used for?
Each feature can be used independently or as part of a fully integrated recruitment solution.
Job posting and application collection
VidCruiter allows you to post job listings and collect applications directly from various platforms, including your company website and job boards like Indeed.
Video interviews (live or pre-recorded)
Recruiters can conduct live video interviews or one-way video interviews for candidates to answer on their own time, offering flexibility for both the hiring team and applicants
Interview scheduling
VidCruiter automates interview scheduling by syncing with calendars, allowing candidates to pick time slots that work for both them and the recruiters.
Skills testing
The platform offers tools for administering skills tests, letting you assess candidates’ abilities before advancing them in the hiring process.
Automated reference checks
VidCruiter automates reference checks by sending requests to references and collecting responses, saving time and ensuring thorough vetting.
Audio interviews and video proctoring
In addition to video interviews, VidCruiter provides options for audio-only interviews and video proctoring for secure assessments.
Customizable workflows
VidCruiter allows you to tailor the recruitment process to your specific needs. You can create workflows, customize interview questions, and integrate various stages of the hiring process to match your organization’s requirements.
Collaboration tools
Multiple team members can collaborate by reviewing candidates, taking notes, and sharing feedback within the platform, streamlining team communication.
Integration with other tools
VidCruiter integrates with Applicant Tracking Systems (ATS), CRMs, and background check platforms, enabling a more seamless recruitment experience.
Truffle handles these same use cases, but with more AI recruiting features and a model that lets you control the implementation—not relying solely on IT.
VidCruiter pricing
VidCruiter hides their pricing behind a contact us form, which is pretty common in the enterprise software world. Instead, pricing is customized based on factors like organization size, candidate volume, and the features you need.
we did some sleuthing and found that their pricing starts at $5,000 per year. It’s not clear what that $5,000 cost gets you.
VidCruiter's main customer based is larger organizations with substantial budgets. You're typically looking at annual contracts rather than month-to-month plans, and implementation often involves professional services costs on top of the platform fee.
For mid-sized companies or small teams that want to start small and scale up as they go, VidCruiter's pricing model can be a barrier. There's no free tier or low-cost entry point to test the waters. The expectation is that you're making a significant investment upfront, often before you've even built your first automation.
VidCruiter pros and cons
We read hundreds of VidCruiter's G2 Crowd reviews to bring you the cliff notes on what VidCruiter customers like and don't like about the software.
What VidCruiter customers like
VidCruiter customers appreciate its global accessibility, user-friendly interface, excellent customer service, and highly customizable tools. The platform is flexible, automates key recruitment tasks, supports pre-screening, and offers effective collaboration and training support.
- Global accessibility: VidCruiter enables applicants and reviewers to be anywhere in the world, allowing for a seamless virtual hiring process.
- User-friendly:VidCruiter is intuitive and easy to navigate, making it simple for both candidates and recruiters to use.
- Excellent customer service: VidCruiter’s customer service is frequently praised for being responsive, attentive, and proactive in addressing user needs and providing support.
- Customization: The platform is highly customizable, allowing users to tailor workflows and recruitment processes to fit specific business needs.
- Flexibility: VidCruiter is often cited for its flexibility, particularly in allowing users to adjust the recruitment process to their requirements.
- Pre-screening and workflow management: VidCruiter helps streamline the pre-screening process, allowing recruiters to organize applicants and move through hiring workflows efficiently.
- Project team support: Users frequently highlight VidCruiter’s project teams for their professionalism, competence, and support during onboarding and beyond.
- Automation and customizable tools: VidCruiter’s ability to automate and customize the recruitment process, including interview scheduling and applicant tracking, is appreciated by users.
- Ease of collaboration: The platform allows multiple panel members to collaborate effectively, review candidates at their convenience, and take notes that are easily shared.
- Training and Implementation: VidCruiter provides thorough training, and its team is helpful throughout the implementation process, ensuring users are well-prepared to use the platform.
Where VidCruiter is lacking:
Some customers find the interview process too flexible, face limitations with mobile access, and note challenges in navigation, scheduling, and reporting. Smaller businesses may find it overly complex, and more integrations with CRMs and background check platforms are desired.
- Too much interview flexibility: Applicants have the opportunity to pause and perfect their responses during async interviews, which may allow for overly polished answers. Limiting attempts could solve this but might seem unfair to candidates.
- Mobile access limitations: Some users noted that integrated tests do not function on mobile devices, which limits accessibility for candidates without easy access to computers.
- Complexity in navigation: While the platform is user-friendly overall, some users find navigating the platform or understanding complex workflows challenging, especially for new users.
- Reporting dashboard needs improvement: A customized reporting dashboard is a feature some users have requested, though it is noted that it’s on VidCruiter’s roadmap.
- Scheduling limitations: Scheduling interviews using VidCruiter can be challenging when syncing with other calendars, which may create logistical issues.
- Too many options for smaller businesses: Smaller businesses may find VidCruiter overly complex due to the large number of options and variables, making the process harder to manage.
- Limited device compatibility: Some users report issues with VidCruiter’s compatibility with certain devices, such as Chromebooks, which can limit flexibility for both candidates and panel members.
- Note-taking complexity for line managers: Line managers sometimes find it challenging to take notes during interviews due to the system’s technical complexity.
- More CRM and background check integrations needed: Users have expressed a desire for more integrations with CRMs and background check platforms to streamline their hiring workflows further.
VidCruiter vs. Truffle
It took me several years of dating my now-husband to convince him that restaurants with eight different types of cuisine on the menu are typically not good. (Don't worry. He now understands.)
Both Truffle and VidCruiter help you improve screening efficiency, but they're designed with different users and use cases in mind. It's important to understand what each option is built for, and choose the approach that's actually right for your business.
VidCruiter alternatives
The right hiring software depends on how your organization works and what you're trying to accomplish.
VidCruiter makes sense if you're a large enterprise with significant IT resources and requirements around centralized implementation. If you're primarily connecting major enterprise platforms like Oracle or Workday, and you have developers who can you maintain these integrations, VidCruiter can work well.
But if you want tomove quickly, empower your recruiting team to automate their own candidate screening without relying on IT, Truffle is the better choice. You'll get faster time to value, simple integrations, and a platform that your team can use from day one. And you'll still have all the governance and security power to back it up.
If you're still exploring options, check out this video for a broader comparison of popular video interviewing platforms. Or, try Truffle for yourself.
This article was originally published in February 2025 by Rachel Hubbard and has also had contributions from Sean Griffith. The most recent update was in March 2026.
