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Pharmacy technician job description

The Pharmacy Technician supports pharmacists in preparing and dispensing medications to patients. This entry-level role involves receiving prescriptions, counting and labeling medications, managing inventory, and providing customer service at the pharmacy counter.

Pharmacy Technicians work in retail pharmacies, hospitals, clinics, or mail-order pharmacy operations. The role requires accuracy, attention to detail, and comfort working with medication and healthcare regulations.

Most employers provide on-the-job training. Some states require pharmacy technician certification or registration — candidates should be willing to obtain the necessary credentials within their first year.

Requirements

  • High school diploma or equivalent required.
  • Pharmacy technician certification (CPhT) preferred or willingness to obtain within 12 months.
  • 0-1 years of experience in a pharmacy, retail, or healthcare setting preferred.
  • Strong attention to detail and accuracy when handling medications.
  • Basic math skills for counting and measuring dosages.
  • Comfortable using pharmacy management software and point-of-sale systems.
  • Ability to stand for extended periods and lift moderate loads.
  • Strong customer service skills and professional demeanor.

    • Responsibilities

  • Receive and verify prescription orders from patients, healthcare providers, and electronic systems.
  • Count, measure, and label medications accurately under pharmacist supervision.
  • Process prescription insurance claims and resolve billing issues.
  • Manage pharmacy inventory by stocking shelves, rotating stock, and placing orders for medications and supplies.
  • Assist customers at the pharmacy counter with prescription pickups, over-the-counter questions, and general inquiries.
  • Maintain a clean and organized pharmacy workspace in compliance with health and safety regulations.
  • Enter patient and prescription data into the pharmacy management system.
  • Assist with compounding medications as directed by the pharmacist.
  • Flag potential drug interactions or prescription concerns for pharmacist review.